WinPadel Gift Card

Shipping times are generally 1-5 business days from ordering, if the product is in stock. If an item is pre-ordered or out of stock, we'll contact you by email to let you know the expected date or offer an alternative.

You can return a product within 14 days of delivery if you are a private consumer. You must notify us of your decision by email at info@winpadelstore.it.

After receiving and inspecting the returned item, we will process your refund within 14 business days . Refunds will be made using the same payment method used for the order. If this is not possible, we will contact you directly to find an alternative.

All products sold are covered by a 24-month legal guarantee of conformity , as required by the Consumer Code. If you find any defects or non-conformities, contact us with proof of purchase and a description of the problem. We will repair, replace, or refund the defective item according to the warranty terms.

Yes, once your package has shipped, we'll send you an email with the tracking number and the courier used. You can use this information to track your delivery.